If you have ordered one of the Products for delivery to an address in the USA, your order will be handled by licensed, third-party retailers in the AccelPay network, and your transaction will be facilitated through those retailers. AccelPay’s Privacy Policy, Terms of Use, ecommerce and payment terms and any other terms and conditions set forth by AccelPay apply to any purchase you make via AccelPay and are between you and the third-party retailers in the AccelPay network.
For your reference, please find AccelPay’s Terms of Service, which include information about any orders you make from them, at the following hyperlink:

https://www.accelpay.io/company/legal. PLEASE REGULARLY CHECK THE ACCELPAY WEBSITE TO VIEW THE THEN-CURRENT ACCELPAY TERMS.

Shipping Policy Additions

Orders only fulfill to the continental US only.
Please note we cannot ship to a PO Box.
Orders are fulfilled in 3-5 days. Standard delivery can take another 3-8 business days, depending on location. Your product will be delivered straight to your door and any order containing alcohol will require an adult signature and an id check upon delivery.
Who will Ship my Product? Our product is shipped by a third party partner (AccelPay).
Orders containing alcohol are fulfilled by a third party retailer in the AccelPay network. The retailers utilize a variety of fulfillment carriers including UPS and GLS.

Refund Policy

Can I change my order? Unfortunately, order cannot be edited once placed. If you need to cancel your order, please email support@accelpay.io before the order ships.
Can I return my order? Orders that contain alcohol cannot be returned or exchanged. If you receive the wrong item in your order email support@accelpay.io and we will make it right.
Can I cancel my order? Orders may be requested to be cancelled until they are shipped. A request for cancellation does not guarantee cancellation. Please send requests to support@accelpay.io.
Can I get a refund? We can process refunds on a case by case basis. Please send us a photo of the damage or the incorrect shipment to support@accelpay.io.
What happens if my order arrives damaged? If your order arrives damaged, our team will make it right! Send us a photo of the damaged order to support@acccelpay.io and we will coordinate a reshipment within 3 business days.

Delivery Policy

Delivery attempts: We will make 3 delivery attempts to the address provided to the intended recipient.
Undelivered packages: If the package remains undelivered after 3 attempts, the package will be determined “undeliverable” and returned to the retailer.
Recipient responsibility: The recipient of the undeliverable package will be responsible for paying the following fees:
- If a refund is requested, the recipient will would be charged an Undeliverable package fee, a flat fee of $25, which will be deducted from their refund.
- Original shipping cost is non-refundable.
- If a Reshipment is requested, a flat fee of $40 will be charged to cover both the reshipment and the undeliverable package fee.
- Other fees will be applied due to order contents.